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About us

The University of Cambridge AV Services are the University’s dedicated AV support team. We provide audio visual support for the University’s centrally managed facilities including:

2nd line support to The Babbage, Lady Mitchell Hall, Little Hall, Cockcroft, Hopkinson and Biffen lecture theatres, Sidgwick Site Lecture Block, 17 Mill Lane Seminar Rooms and The University Centre. We also offer some support to our Estates Division and Facilities Management colleagues at The Student Services Centre, Alison Richards Building, The Old Schools, Clifford Allbutt Building, Shared Facilities Hub and Greenwich House.

Our AV service includes:

Teaching and Lecture Support

User and Support Staff AV Equipment Training, 2nd Line AV Equipment Support, AV System Maintenance, Fault Diagnosis and Rectification.

Project Support

AV Project Consultation, System Design, System Programming, Installation and Commissioning.

Event Services

Video and Audio Production, Video and Audio Editing and Postproduction, PA System Hire.

(Subject to our availability and charges apply).

Lecture Capture

 

The team have been collaborating with the University Information Services for the installation of Lecture Capture equipment in both Centrally Managed and Department teaching spaces.

Further details of the project can be found here.

For Lecture Capture support please contact: lecturecapturehelp@uis.cam.ac.uk


Office Hours

Mondays: 8.00am – 4.30pm
Tuesdays to Fridays: 8.00am – 4.15pm

Out of hours event support and AV services provided by appointment and subject to overtime charges.


Contact Details

Address:

AV Services, Old Metallurgy Annex, New Museums Site, Cambridge, CB2 3RA

Phone:

AV Manager: 01223 (3)34395
AV Technicians: 01223 (3)30463
Babbage AV Booth 01223 (3)66756

E-mail:

avteam@admin.cam.ac.uk


FAQs

  • I have booked The Babbage Theatre/Lady Mitchell Hall, can I have a technician on site during my event?

The Babbage and Lady Mitchell hall both have user centric AV systems. You should manage without a technician for simple operation, however if your event is high profile or has complex AV requirements, then a technician is recommended and will ensure the event runs smoothly (charges apply). If we're unable to personally cover your event, then we have preferred contractors who we can recommend.

  •  I have booked The Babbage Theatre/Lady Mitchell Hall, can I have an audio feed from the house PA for my own camera equipment/camera operator?

An audio feed can be supplied for external camera operators, however a setup fee will apply and we will need at least a week's notice.

  • Can you convert my old VHS tapes to a digital file?

No, we no longer provide this service.

  • I work for the University, do I have to pay for your services?

Our remit is the support of teaching, within the University's centrally managed teaching spaces and during normal working hours. Outside of this remit charges may apply to use our services.

  • Can I ‘borrow’ a camera/projector/microphone/etc?

No, we do not loan AV equipment free of charge. We keep a small hire stock including professional PA and microphones (charges apply). We do not hire cameras but may be able to provide a full video production service (charges apply) or recommend one of our preferred contractors.

  • How much notice do I need to give to book one of your services?

We are often able to cater for most enquiries however urgent they might be. We do prefer to have at least a month’s notice for video productions and two weeks for booking hire equipment (we cannot guarantee availability).

  • I have booked a centrally managed teaching room, what AV equipment is available to use?

If the information cannot be found on Booker or via the Student Registry then please get in touch and we’ll be happy to explain what AV equipment is available in your room.

  • Can a technician meet me before my lecture to help me set up my presentation?

Most AV systems are basic and simple to use without the need for a technician. 1st line support for centrally managed rooms is via the Facilities Team for each site. If you would still like to meet with a technician, please contact AV Services at least 1 week in advance to make arrangements (we cannot guarantee our availability).