The University operates a repairs and maintenance service underpinned by the latest technology and staffed by trained experts.
During office hours (08:30 to 17:00 Monday to Thursday; 08:30 - 16:30 Friday) the helpdesk will be staffed by the Estates Division team based at Laundry Farm. Outside of working hours the helpdesk will switch to the University Security Control Centre.
Maintenance requests can be logged in a number of different ways:
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Via the Invida Resolve mobile application. |
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Via the Invida web portal (more information about Invida is published here) |
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Call the maintenance helpdesk on 01223 337784 Urgent issues should always be notified by phone to enable our team to engage with the caller and ensure the appropriate action is taken. |
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For ground maintenance issues email the ED Grounds Maintenance Team at: EDGroundsMaintenanceTeam@admin.cam.ac.uk |
Automatic email updates will be sent to the person who requests a maintenance job.