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The University Security Control Centre provides a 24 hour operation that monitors security across the estate, delivers a response to alarms and other incident and co-ordinates anti crime patrols.

Routine Calls 01223 (3)31818
Emergency Calls - Internal 101
Emergency Calls - External 01223 (7)67444
Fax 01223 (7)62834

Crime Prevention

Less than one percent of the overall crime committed in Cambridge occurs on the University of Cambridge estate. The majority of that ‘less than one per cent of crime’ is preventable petty theft of bicycles, laptops, purses, wallets and other personal items from working or public areas within the University. Paying attention to where such personal belongings are will most often prevent you from becoming a victim of crime.

The Security Control Centre offers crime prevention advice should you require it.

Cambridgeshire Constabulary also has an excellent website that will answer most FAQ’s on crime prevention matters.


The Security Control Centre monitors over 700 fire, burglar and environmental alarms in over one hundred and forty University buildings. We are an out of hours resource that provides staff, students and visitors with a single point of contact as well as assistance and some measure of reassurance in the case of any incident or emergency.

False Alarms – preventing false alarms is one way in which you can help us to help you. Please always:

  • Ensure all users are properly trained on the operation of the alarm system
  • Ensure all doors and windows are securely closed
  • Ensure detection devices are not obstructed
  • Check the premises are empty before setting the alarm system
  • Always enter and leave the premises using the agreed entry/exit route
  • Ensure entry cannot be gained to the protected area other than by the entry/exit route when the system is set
  • Always switch off the system before entering protected areas
  • If opening/closing times have been agreed advise the Security Control Centre if you plan to open/close outside of these times
  • Advise your alarm provider if there are alterations to your building or contents that might affect the system
  • Ensure your alarm system is regularly maintained


The Security Section has two trainers who are approved by the Security Industry Authority to provide training and certification to members of staff within the University in Conflict Management and Security Guarding.

Anti Terrorist Role

Everyone has a role to play in helping to prevent terrorism. You can do this by remaining vigilant and reporting any suspicious activity to the police and/or the Security Control Centre.

Suspicious activity can include:

  • Someone noticeably behaving differently for no obvious reason
  • Someone with a large number of mobile phones for no obvious reason
  • Someone with passports or other documents in different names for no obvious reason
  • Someone who travels for long periods of time but is vague about where they are going
  • Someone buying or storing large amounts of chemicals for no obvious reason
  • Someone taking an interest in security like CCTV cameras for no obvious reason

Specialist officers are provided to receive these calls – let them decide if the information is important.

Don’t rely on others. If you suspect it report it.

Call the anti terrorist hotline on 0800 789 321, or ask the Security Control Centre to do so on your behalf.